With a background in linguistics and literature, Tom started his career in media, providing accessibility for broadcast television. Over the last twenty years, he has moved from an operational and training focus to leading the development of new platforms, and cloud and automation based approaches to accessibility. He has been involved in Product Management for these services, as well as more broadly across the supply chain. He is now Head of Access Services at Red Bee, leading a team dedicated to delivering accessibility excellence in a rapidly changing technology and media world.